Refund Policy

Due to the consumable nature of our health products and strict hygiene standards, we do not accept returns once the product seal/tube has been opened or used.
Returns or replacements are eligible only if:
• You received a damaged, defective, or incorrect item.
• The product delivered has passed its expiration date at the time of delivery.

If you receive a damaged or wrong product, please notify us within 48 hours of delivery:
• Email us at support@remenanthealth.com with your Order ID.
• Provide clear photos/an unboxing video showing the damaged product and outer packaging label.
• Once verified, our team will dispatch a replacement or initiate a refund.

• Orders can be cancelled within 2 hours of placement or before the shipment has been dispatched.
• Once an order is handed over to the logistics partner/dispatched, it cannot be cancelled.

• Approved refunds will be processed back to your original payment method within 5 to 7 business days.
• For Cash on Delivery (COD) orders (if applicable), refunds will be processed via Bank Transfer / UPI upon receiving valid account details.